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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shawn Khosla

Shawn Khosla

December 6, 2024

5  out of  5
rating by Shawn Khosla
"Maryanne Rigor was a joy to work with. Needed quick coverage for car and she was quick to respond to both emails and phone calls, and answered all my questions both with knowledge and efficiency. I am very pleased with her service as well as her expertise and feel like I am in good hands with her."
We responded:
"Shawn, thank you for sharing your experience! I'm glad to hear that Maryanne was able to assist you efficiently and knowledgeably. It's wonderful to know you feel well-supported with your coverage. We appreciate your trust in our team and are always here for any future needs or questions you might have."
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Josh

December 4, 2024

5  out of  5
rating by Josh
"Great company, great customer service. Samantha was a joy to work with!"
We responded:
"Josh, thank you for your wonderful review! We're glad you had a positive experience with our company. Samantha is indeed a fantastic part of our team, and we're happy she could assist you so well. If you need any further assistance, feel free to reach out to our office anytime!"
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Meg Rush

December 3, 2024

5  out of  5
rating by Meg Rush
"We have been with John Wills State Farm for over 30 years. We have always received quick, personal attention from a very caring staff(think Sheri 😍). These people do not give you any run around!! They want their people happy and their property and claims well cared for. Take it from a well satisfied long term customer, good experiences with our insurance company is not something we take for granted. It’s a blessing."
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Lisa Spencer

December 3, 2024

5  out of  5
rating by Lisa Spencer
"Maryanne was great she is polite and cheerful with a wonderful smile and helped me wonderfully and answered all my questions"
We responded:
"Thank you for your wonderful review, Lisa! I'm glad to hear that Maryanne was able to assist you so effectively. Her cheerful demeanor and willingness to answer all your questions are qualities we truly value in our team. We're grateful for your feedback and look forward to helping you with any other insurance needs!"
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Darrin Anderson

December 3, 2024

5  out of  5
rating by Darrin Anderson
"Maryann was a total delight she is the nicest person you could ever deal with. Would recommend her to anyone."
We responded:
"Hi Darrin, Maryanne is indeed a wonderful part of our team, and I'm happy to hear she made such a positive impression on you! Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out!"
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Allison Mason

December 3, 2024

5  out of  5
rating by Allison Mason
"Maryanne was very helpful with setting up my new insurance policy and was able to answer all the questions I had."
We responded:
"Allison, thank you for your wonderful review! I'm happy to hear that Maryanne was able to assist you with setting up your new insurance policy and answer all your questions. We're grateful to have her on our team. If you need any further assistance, please don't hesitate to reach out."
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Jamie Homeschool

November 29, 2024

5  out of  5
rating by Jamie Homeschool
"Samantha is very helpful and knowledgeable. Appreciate her reliable help."
We responded:
"Jamie, thank you for your wonderful review! I'm glad to hear that Samantha has been able to provide you with the knowledgeable and reliable help you need. We truly appreciate your kind words and are grateful to have Samantha on our team. If you ever have any further questions or need assistance, don't hesitate to reach out!"
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Hunter Searcy

November 27, 2024

5  out of  5
rating by Hunter Searcy
"Wonderful experience. Samantha was very helpful and kind."
We responded:
"Hunter, thank you for sharing your wonderful experience! I'm glad to hear that Samantha was helpful and kind. We appreciate your feedback and are always here to assist with any future needs."
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Ryan Crosby

November 26, 2024

5  out of  5
rating by Ryan Crosby
"Maryanne was more than helpful as always; it's very appreciated."
We responded:
"Maryanne is indeed a valuable member of our team, and I'm glad she could assist you so effectively. Your appreciation means a lot to us. If you need anything else, don't hesitate to reach out!"
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Karl Calini

November 22, 2024

5  out of  5
rating by Karl Calini
"Maryanne Rigor… is Amazing & always goes the extra length to help & get claims done… Thanks 😊"
We responded:
"Maryanne truly is a gem, and I'm glad she could assist you with your claims! Your appreciation means a lot to us. Thanks, Karl! 😊 If you need anything else, don't hesitate to reach out."
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Miranda Overlund

November 22, 2024

5  out of  5
rating by Miranda Overlund
"Maryanne Rigor was so friendly, helpful and great to work with! Highly recommend."
We responded:
"Hi Miranda, Maryanne is indeed a fantastic part of our team, and I'm glad she was able to assist you so well. Your recommendation means a lot to us. If you ever need any further assistance, don't hesitate to reach out!"
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Jonathan Goodier

November 22, 2024

5  out of  5
rating by Jonathan Goodier
"Sam was amazing! She helped me with an insurance quote and provided outstanding customer service. She was attentive, patient, and made sure all my questions were answered. I felt confident and cared for throughout the process. Highly recommend!"
We responded:
"Jonathan, thank you for your wonderful review! We're glad to know that Sam provided you with outstanding service and made the process smooth and reassuring. It's great to hear that she was attentive and patient in addressing all your questions. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!"
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bob obrien

November 20, 2024

5  out of  5
rating by bob obrien
"Maryann Rigor helped me with the insurance I didn’t need !!!"
We responded:
"Bob, thank you for your kind words! I'm glad to hear that Maryann was able to assist you effectively with your insurance needs. We appreciate your feedback and are always here to help with any future questions or needs. - John Wills - State Farm Insurance Agent, Shawnee, KS"
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Eric Schneider

November 20, 2024

5  out of  5
rating by Eric Schneider
"John's office has done a great job getting us policies set up for our out-of-state move to the KC area. Maryanne in particular was very prompt and communicated great with us each step of the way!"
We responded:
"Eric, thank you for your wonderful review! I'm glad our office could assist with setting up your policies for your move to the KC area. Maryanne will be happy to hear your kind words about her prompt communication. If you need anything else, we're here to help. - John Wills - State Farm Insurance Agent, Shawnee, KS"
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Brad Beach

November 20, 2024

5  out of  5
rating by Brad Beach
"John’s office provides outstanding customer service. John’s entire team is amazing. Sherry with her prompt response and focus on the customer is top of class. We have all of our insurance needs taken care of by John and his team; home, autos, life, personal articles and personal liability umbrella policies. A+++ or in this case 5 stars!"
We responded:
"Brad, thank you so much for your fantastic review! I'm glad to hear that our office has been able to meet all your insurance needs. Sherry and the rest of the team truly appreciate your kind words. We strive to provide top-notch customer service, and it's satisfying to know that our efforts are recognized. If you ever have any questions or need further assistance, we're here to help. - John Wills - State Farm Insurance Agent, Shawnee, KS"
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Mona Shaheen

August 15, 2024

5  out of  5
rating by Mona Shaheen
"Maryanne Rigor was exceptionally helpful and patient, providing quick responses to my inquiries and making everything completely hassle-free."
We responded:
"Hey Mona, Thanks for the awesome review! I'm glad Maryanne was able to help you out and make everything hassle-free. We appreciate your feedback and are here if you need anything else. - John Wills - State Farm Insurance Agent, Shawnee, KS"
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G Lortscher

July 15, 2024

5  out of  5
rating by G Lortscher
"Maryanne was extremely helpful and quickly resolved our issue."
We responded:
"Thank you for sharing your experience, G! I'm glad Maryanne was able to quickly resolve your issue. We appreciate your kind words and are here for any future insurance needs you may have, KS"
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Zoe Dake

July 10, 2024

5  out of  5
rating by Zoe Dake
"Maryanne Rigor was very helpful and patient!"
We responded:
"Thank you for your positive feedback, Zoe! Maryanne is truly dedicated to providing helpful and patient service. We're glad you had a satisfying experience with us. If you ever need assistance in the future, feel free to reach out. - John Wills - State Farm Insurance Agent, Shawnee, KS"
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Anna Cron

June 30, 2024

5  out of  5
rating by Anna Cron
"Thank you to Samantha Segreto for her helpfulness & patience in establishing a policy. :)"
We responded:
"Thank you, Anna, for recognizing Samantha's helpfulness and patience in setting up your policy! We're pleased to hear about your positive experience with us. If you have any future insurance needs or questions, feel free to reach out. - John Wills - State Farm Insurance Agent, Shawnee, KS"
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Kevin Kroll

June 28, 2024

5  out of  5
rating by Kevin Kroll
"I worked with Maryanne Rigor for both an update to my auto insurance policy and then homeowners insurance when I moved to the Kansas City area. She was fantastic with quick responses to my questions and made everything hassle free."
We responded:
"Kevin, I'm thrilled to hear you had a fantastic experience working with Maryanne for your auto and homeowners insurance needs! Her quick responses and hassle-free service truly make a difference. We're grateful for your positive feedback and look forward to assisting you further. - John Wills - State Farm Insurance Agent, Shawnee, KS"
Profile photo of Jennifer McConnaughy

Jennifer McConnaughy

June 26, 2024

5  out of  5
rating by Jennifer McConnaughy
"Excellent service!"
We responded:
"Jennifer, we're thrilled you received excellent service at our office! Providing top-notch assistance to our customers is our priority, and we're grateful for your positive feedback. If you have any future insurance needs, feel free to reach out. Thank you for choosing John Wills - State Farm Insurance Agency in Shawnee, KS."
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Liam Aumann

June 20, 2024

5  out of  5
rating by Liam Aumann
"Maryanne Rigor was very helpful setting up a renters insurance policy for me. She was knowledgeable and quick to respond, and was willing to work with my difficult schedule."
We responded:
"Thank you, Liam, for sharing your experience with Maryanne! I'm pleased to hear she provided knowledgeable and quick service while accommodating your schedule. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs! - John Wills - State Farm Insurance Agent, Shawnee, KS"
Profile photo of Jessica Seipel

Jessica Seipel

June 12, 2024

5  out of  5
rating by Jessica Seipel
"My experience with State Farm is always amazing. Maryanne Rigor was so patient and kind with me over the last week as I just got a new card and moved to Missouri and needed to get everything switched. She was patient and kind and explained everything so well for me as well as provided quotes on insurance as I was shopping for a car. Thank you so much!"
We responded:
"Jessica, we're glad to hear about your amazing experience with Maryanne at our office! We're pleased that she provided patient and kind service while assisting you with your insurance needs in Missouri. We're grateful for your positive feedback and look forward to helping you with any future insurance needs. - John Wills, State Farm Insurance Agent, Shawnee, KS"
Profile photo of Andy VanMeerhaeghe

Andy VanMeerhaeghe

May 10, 2024

5  out of  5
rating by Andy VanMeerhaeghe
"Always glad to work with Maryanne. She is awesome, pleasant, and gets it done! Thank you!"
We responded:
"Andy, I'm thrilled to hear that Maryanne provided you with awesome, pleasant service! We're grateful for your positive feedback and look forward to assisting you further. - John Wills - State Farm Insurance Agent, Shawnee, KS"
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Neil Holman

April 15, 2024

5  out of  5
rating by Neil Holman
"Just set up an insurance policy with Maryanne! She was so great to work with!! Super friendly and knowledgeable."
We responded:
"Neil, thank you for sharing your positive experience working with Maryanne; we're glad she provided excellent service and made the process friendly and knowledgeable for you! - John Wills - State Farm Insurance Agent, Shawnee, KS"